FAJRI M, P.; M KHOIRIL M, K.; PRISCILLA P P, A.; RISA, S.; RADITYA J T, M. PENGARUH PROGRAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS PELANGGAN SHOPEE INDONESIA. Jurnal Rekayasa Sistem Informasi dan Teknologi, [S. l.], v. 1, n. 1, p. 17–25, 2023. DOI: 10.59407/jrsit.v1i1.74. Disponível em: https://journal.ppmi.web.id/index.php/jrsit/article/view/74. Acesso em: 27 may. 2026.