THE INFLUENCE OF AUTHENTICITY ON TOURIST LOYALTY AT LAUT TAWAR LAKE
Keywords:
Authenticity, Tourist Loyalty, Lake LauTawar.Abstract
Tourism destination management is crucial for ensuring visitors feel comfortable and are interested in returning. This study aims to analyze the influence of authenticity on tourist loyalty. The analysis method used is Structural Equation Modeling (SEM) using SmartPLS. The sample was calculated using the Slovin formula, resulting in 470 respondents. The analysis results show that authenticity also has a direct influence on tourist loyalty (Y), with positive coefficients of 0.195, 0.219, and 0.196, respectively. Overall, these findings contribute to the understanding of the influence of digital and cultural elements on tourist loyalty and emphasize the important role of social media in influencing tourist decisions. In addition, the authenticity of a tourist area must be maintained to ensure loyal tourists return to Lake Lau Kawar.
References
Abdelghani, A. A. A., Ammar, S. A. M., & Ahmed, H. A. M. T. (2025). The Interplay Of Cultural Identity And Behavioral Factors In Promoting Sustainable Heritage Tourism: A Study On Islamic Mamluk Heritage. Research Journal In Advanced Humanities, 6(1), 1–21.
Hermawan, H. (2017). The Influence of Tourist Attractions, Safety, and Facilities on Tourist Satisfaction and Their Impact on Tourist Loyalty: A Study of Community-Based Tourism at Nglanggeran Ancient Volcano. Journal of Tourism Media, 15(1), 562.
Jawabreh, O., Fahmawee, E. A. D. Al, Mahmoud, R., & Ali, B. J. A. (2024). Architecture, Authenticity, and the Construction of Memorable Tourist Experiences. New Design Ideas, 8(1), 1–23.
Kotler, P., & Keller, K. L. (2011). Marketing Management (14th ed.). Upper Saddle River, NJ: Pearson Education.
Kurniawan, G. W. (2018). Analysis of Panda Beach Observation Data. The Journal of Tauhidinomics, 1(1), 73–80.
Kusnayain, Y. I., Hussein, A. S., & Wu, H.-C. (2025). Gender-Based Differences in the Influence of Authenticity and Memorable Experiences on Tourist Loyalty. Journal of Management Applications, 23(1), 192–207.
Lesmana, R., Habiyah, W., & Nabila, N. I. (2020). The Role of Tourist Satisfaction on Tourist Loyalty at the Thousand Islands Tourist Attraction, Jakarta. Jimf (Jurnal Ilmiah Manajemen Forkamma), 3(2), 142–149.
Liang, L. J., Choi, H. C., & Joppe, M. (2018). Exploring the Relationship Between Satisfaction, Trust, and Switching Intention, Repurchase Intention in the Context of Airbnb. International Journal of Hospitality Management, 69.
Luo, L., Chen, J., Cheng, Y., & Cai, K. (2024). Empirical Analysis of the Influence of Authenticity Perception on Tourist Loyalty in Historical Blocks in China. Sustainability (Switzerland), 16(7), 1–16.
Muis, M. R., Gultom, D. K., Jufrisen, & Azhar, M. E. (2020). Electronic Word of Mouth Model: Destination Image, Tourist Satisfaction, and Loyalty. Scientific Journal of Management and Business, 21(1), 1–19.
Octaviani, E., & Roostika, R. R. (2021). The Role of Authenticity in Yogyakarta Culinary Tourism. Cross-Border Journal of …, 1(1), 127–140.
Purnomo, A., Asitah, N., Rosyidah, E., Ismanto, H., & Lestari, R. A. M. A. (2022). Green technology: Lessons from research mapping through bibliometric analysis. IOP Conference Series: Earth and Environmental Science, 1063(1), 012022.
Qiu, N., Li, W., Cui, D., Du, M., Xing, Z., Cui, D., & Xinyu, H. (2024). Reassessing the non-linear causal link between long-duration commuting and self-rated health: Do behavioral preferences and the built environment matter? Frontiers in Public Health, 12, 145-2014.
Rangkuti, F. (2013). Creative promotion strategies and case analysis. Jakarta: Gramedia Pustaka Utama.
Rahman, A. E., Hossain, A. T., Zaman, S. B., Salim, N., K. C., A., Day, L. T., … Lawn, J. E. (2020). Antibiotic use for inpatient newborn care with suspected infection: EN-BIRTH multi-country validation study. BMC Public Health.
Russiadi, Nur Subiantoro, R. H. (2014). Research Methods in Management, Accounting, and Development Economics (Concepts, Cases, and Applications in SPSS, Eviews, Amos, and Lisres). USU Press.
Suwito, E. (2023). Determination of the Human Development Index in Bangka Belitung: Panel Data Analysis 2013–2023. Islamic University of Indonesia.
Sangadji, E. M., & Sopiah. (2015). Consumer Behavior: A Practical Approach with a Collection of Research Journals. Yogyakarta: Andi Publishers.
Soonsan, N., Jumani, Z. A., & Sangthong, S. (2025). Authenticity, Hygiene, and Novelty in Local Food: Gender-Based Analysis of Their Impact on Arab Tourists’ Revisiting Intentions in Phuket. Journal of Islamic Marketing, 1(1), 1–18.
Surya, E. D., & Mesra. (2025). Cultural Heritage Tourism and Destination Loyalty in Tourism Villages: Mediating Effects of Existential Authenticity, Place Attachment, and Emotional Solidarity. African Journal Of Hospitality, Tourism And Leisure, 14(3), 614–623.
Theodora, E., & Felicia, S. (2020). The Impact Of Customer Satisfaction On Loyalty In The Digital Age: A Study Of Online Retail. Journal of Marketing Insights,. Journal Of Marketing Insights, 12(3).
Valerie A Zeithmal, Parasuraman, A. P., & Leonard L Berry. (1998). Servqual: A Multiple-Item Scale For Measuring Consumer Perceptions Of Service Quality. Journal Of Retailing, 64(1).
Vidon, E. S., & Rickly, J. M. (2018). Authenticity & Tourism Materialities, Perceptions, Experiences. Emerald Publishing Limited.
Xiao, W., Yu, B., & Zhang, H. (2025). Tourist Loyalty In Intangible Cultural Heritage Tourism: The Roles Of Perceived Attributes, Involvement, And Cultural Identity. Sustainability (Switzerland), 17(17), 1–27.
Yan, J., Xia, S., Jiang, A., & Lin, Z. (2024). The Effect Of Different Types Of Virtual Influencers On Consumers' Emotional Attachment. Journal Of Business Research, 177.
Zhang, X., Huang, Q., Shi, Z., & Zhang, K. (2024). How Cultural Elements Shape Game Evaluations: The Role Of Cultural Authenticity And Perceived Effort. Computers In Human Behavior, 162.
Zoubi, F. H., Al-Harazneh, & Mohamma, D. (2019). The Impact Of Social Media On Customers' Loyalty Toward Hotels In Jordan. International Journal Of Business And Management, 14(5).
















